Question 1

Can I use ClikSo for commercial purposes?

Accepted Answer

Yes! We allow commercial usage on all our plans, including the Free plan. Whether you are a solo entrepreneur or a large business, you can use ClikSo to grow your brand.

Question 2

Is there a free plan available?

Accepted Answer

Yes! Our Free plan is generous and perfect for hobbyists. It includes 50 links/month, 2,000 tracked clicks, and access to advanced analytics. No credit card required to start. You can explore all our pricing plans here.

Question 3

What happens when I exceed the links limit on my plan?

Accepted Answer

If you reach your monthly link limit, you won't be able to create new links until the next billing cycle or until you upgrade to a higher plan.

Question 4

What happens when I exceed the tracked clicks limit on my plan?

Accepted Answer

Your links will continue to work and redirect your users. We may still track the clicks in the background, but you will need to upgrade your plan to access and view the detailed analytics for those additional clicks.

Question 5

Do shortened links expire or stop redirecting?

Accepted Answer

No, once created, your links will never expire. They will continue to redirect indefinitely unless you choose to delete them or close your account.

Question 6

Can I use my own custom domain?

Accepted Answer

Absolutely. We believe in branding. Even on our Starter plan ($5/mo), you can connect 3 custom domains (e.g., link.yourbrand.com). We handle the SSL certificates automatically, so your links are always secure (HTTPS).

Question 7

What kind of analytics do you provide?

Accepted Answer

We go beyond simple click counts. Our real-time analytics dashboard shows you exactly where your users are coming from (Geographic data), what devices they use (Mobile/Desktop), their operating systems, and referrer sources. You can also export this data to CSV for deeper analysis. See all features.

Question 8

Are the QR codes dynamic?

Accepted Answer

Yes, all ClikSo QR codes are dynamic. This means you can change the destination URL even after you've printed the QR code on flyers or business cards. You can also customize the QR code's color, add your logo, and track scan analytics separately.

Question 9

Do you offer custom plans for specific usage?

Accepted Answer

Yes, we do! If our standard plans don't meet your specific needs, please contact us for enterprise pricing and custom solutions tailored to your requirements.

Question 10

Do you offer advanced analytics on all plans?

Accepted Answer

Yes. Advanced analytics is included with all plans at no additional cost.

Question 11

Do you offer discounts?

Accepted Answer

Yes, we offer special discounts for open-source projects, non-profits, and social media influencers. Please contact us to see if you qualify. Discount rates are granted at our sole discretion.

Question 12

Do you offer refunds?

Accepted Answer

We offer refunds exclusively on our yearly plans. If you are on a yearly plan and would like to request a refund, please contact our support team via our contact page. You can read more in our refund policy.

Question 13

How can I contact you?

Accepted Answer

If you have any questions or need support, you can reach out to us through our contact page. We're always happy to help!

Question 14

How does ClikSo compare to Bitly or TinyURL?

Accepted Answer

ClikSo is built for the modern web. Unlike legacy tools, we offer AI-powered features, deeper analytics, and affordable custom domains starting at just $5/mo (vs. $25+ elsewhere). plus, we prioritize developer experience with a robust, high-performance API. Check our full features comparison.

Question 15

Is my data secure and private?

Accepted Answer

Yes. Security is our top priority. We use strong encryption to protect your data, never sell your click data to third parties, and provide features like password protection and link expiration for sensitive links.

Question 16

When will the platform open to the public?

Accepted Answer

We are currently in a private beta to ensure platform stability. We plan to open to the public in Q2 2026. You can join the waitlist today to secure your username and get early access.

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