Question 1

Is there a free plan available?

Accepted Answer

Yes! Our Free plan is generous and perfect for hobbyists. It includes 50 links/month, 2,000 tracked clicks, and access to advanced analytics. No credit card required to start. You can explore all our pricing plans here.

Question 2

Can I use ClikSo for commercial purposes?

Accepted Answer

Yes! We allow commercial usage on all our plans, including the Free plan. Whether you are a solo entrepreneur or a large business, you can use ClikSo to grow your brand.

Question 3

What happens when I exceed the links limit on my plan?

Accepted Answer

If you reach your monthly link limit, you won't be able to create new links until the next billing cycle or until you upgrade to a higher plan.

Question 4

What happens when I exceed the tracked clicks limit?

Accepted Answer

Your links will continue to work and redirect your users. We may still track the clicks in the background, but you will need to upgrade your plan to access and view the detailed analytics for those additional clicks.

Question 5

Do you offer discounts?

Accepted Answer

Yes, we offer special discounts for open-source projects, non-profits, and social media influencers. Please contact us to see if you qualify. Discount rates are granted at our sole discretion.

Question 6

Do you offer refunds?

Accepted Answer

We offer refunds exclusively on our yearly plans. If you are on a yearly plan and would like to request a refund, please contact our support team via our contact page. You can read more in our refund policy.

Question 7

Do you offer custom plans for specific usage?

Accepted Answer

Yes, we do! If our standard plans don't meet your specific needs, please contact us for enterprise pricing and custom solutions tailored to your requirements.

Question 8

What kind of analytics do you provide?

Accepted Answer

We go beyond simple click counts. Our real-time analytics dashboard shows you exactly where your users are coming from (Geographic data), what devices they use (Mobile/Desktop), their operating systems, and referrer sources. You can also export this data to CSV for deeper analysis. See all features.

Question 9

Do you offer advanced analytics on all plans?

Accepted Answer

Yes. Advanced analytics is included with all plans at no additional cost.

Question 10

Are the QR codes dynamic?

Accepted Answer

Yes, all ClikSo QR codes are dynamic. This means you can change the destination URL even after you've printed the QR code on flyers or business cards. You can also customize the QR code's color, add your logo, and track scan analytics separately.

Question 11

Can I use my own custom domain?

Accepted Answer

Absolutely. We believe in branding. Even on our Starter plan ($7/mo), you can connect 2 custom domains (e.g., link.yourbrand.com). We handle the SSL certificates automatically, so your links are always secure (HTTPS).

Question 12

Do shortened links expire or stop redirecting?

Accepted Answer

No, once created, your links will never expire. They will continue to redirect indefinitely unless you choose to delete them or close your account.

Question 13

How does ClikSo compare to Bitly or TinyURL?

Accepted Answer

ClikSo is built for the modern web. Unlike legacy tools, we offer AI-powered features, deeper analytics, and affordable custom domains starting at just $7/mo (vs. $25+ elsewhere). Plus, we prioritize developer experience with a robust, high-performance API. Check our full features comparison.

Question 14

Does clik.so offer a self-hosted or on-premise URL shortener option?

Accepted Answer

Yes — clik.so offers a self-hosted URL shortener license for teams and businesses that need full control over their infrastructure. You deploy the entire platform on your own servers (cloud or on-premise), own all your data, and pay a one-time license fee with no recurring monthly costs. It's the ideal solution for regulated industries, privacy-conscious teams, and enterprises with strict data sovereignty requirements. Get in touch to learn more.

Question 15

What are the benefits of self-hosting a link shortener vs. using a SaaS plan?

Accepted Answer

Self-hosting your URL shortener gives you complete data ownership — no third party ever touches your click data or user information. You get unlimited links, unlimited tracked clicks, unlimited custom domains, and unlimited team seats without any monthly fees after the one-time license. It's also fully white-label ready, so you can brand it entirely as your own product. For teams processing high link volumes or operating under GDPR, HIPAA, or other compliance frameworks, a self-hosted link management platform is often the smarter long-term investment.

Question 16

Is clik.so a self-hosted alternative to Bitly or Dub.co?

Accepted Answer

Yes. clik.so's self-host license is a direct self-hosted Bitly alternative and a self-hosted Dub.co alternative. You get all the features — AI analytics, custom domains, QR codes, geo & device targeting, A/B testing, team management, and a full REST API — deployed entirely on your own infrastructure. Unlike Bitly or Dub.co, there are no per-seat or per-click limits tied to a SaaS subscription.

Question 17

Can I white-label clik.so as my own branded link shortener?

Accepted Answer

Absolutely. The self-host license includes white-label URL shortener rights, meaning you can remove all clik.so branding and deploy it under your own brand, domain, and logo. This is popular with agencies, SaaS companies, and enterprises building branded link management into their own products or client portals. Contact us to discuss white-label licensing options.

Question 18

Is my data secure and private?

Accepted Answer

Yes. Security is our top priority. We use strong encryption to protect your data, never sell your click data to third parties, and provide features like password protection and link expiration for sensitive links.

Question 19

When will the platform open to the public?

Accepted Answer

We are currently in a private beta to ensure platform stability. We plan to open to the public in Q2 2026. You can join the waitlist today to secure your username and get early access.

Question 20

How can I contact you?

Accepted Answer

If you have any questions or need support, you can reach out to us through our contact page. We're always happy to help!

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