Privacy Policy

Effective Date: January 20, 2026

At ClikSo (accessible via https://clik.so), operated by Playxoft Studios Private Limited ("we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our URL shortening services (collectively, the "Services").

1. Information We Collect

We collect information in two primary categories: information from registered Users and information from public Visitors ("Clickers") who interact with shortened links.

1.1 User Data (Registered Accounts)

When you register for a ClikSo account, we collect:

• Authentication Data: We use Firebase Auth to manage sign-ins via Google, Facebook, or Email.

• Profile Information: We store your email address, name, and profile picture (if provided by the authentication provider).

• Billing Information: We do not store credit card details directly. All payment transactions are handled by our Merchants of Record (see "Payment Processing").

1.2 Clicker Data (Public Link Interaction)

When a user clicks a link shortened by ClikSo, we collect non-personally identifiable analytics data to provide insights to our users:

• Location Data: Region, city, and country (derived from IP address).

• Device Information: Operating system, platform, and browser type.

• Traffic Data: Timestamp of the click and referrer URL.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our Services.

• Process transactions and manage user subscriptions.

• Generate analytics reports for our Users regarding link performance.

• Detect and prevent fraudulent or abusive use of our Services.

• Comply with legal obligations.

3. Payment Processing & Sub-processors

We utilize trusted third-party service providers to operate our infrastructure and process payments.

Third-Party Sub-processors

4. Data Residency & International Transfers

CRITICAL NOTICE: Our primary data storage and compute infrastructure are located in the United States.

4.1 Data Transfer

If you are accessing our Services from the European Union (EU), European Economic Area (EEA), or other regions with laws governing data collection and use, please note that your information will be transferred to and processed in the United States.

4.2 Safeguards

We rely on our infrastructure partners (Google Cloud, Neon, Cloudflare) who adhere to the EU-U.S. Data Privacy Framework (DPF) and utilize Standard Contractual Clauses (SCCs) to ensure your data receives an adequate level of protection comparable to that required by local laws.

5. Compliance

We are committed to complying with major global privacy regulations.

5.1 GDPR (General Data Protection Regulation) - EU

Users in the EU have the right to access, rectify, or erase their personal data. We act as a "Data Controller" for User Data and a "Data Processor" for Clicker Data.

5.2 CCPA (California Consumer Privacy Act)

We do not sell your personal information. California residents have the right to request disclosure of data collection and deletion of their personal info.

5.3 DPDP Act 2023 (Digital Personal Data Protection Act) - India

As an Indian entity (Playxoft Studios Private Limited), we comply with the DPDP Act. We ensure that personal data is processed lawfully and transparently, with appropriate security measures in place.

6. User Rights (Deletion & Access)

You have the right to request access to or deletion of your personal data at any time.

• To Request Deletion or Access: Please email us at nitheesh@playxoft.com.

• Processing Time: We respond to and process all verified requests within 30 days.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Playxoft Studios Private Limited
Email: nitheesh@playxoft.com